SaaS Pricing Strategies

Thanks :) we need to figure out the right pricing but we did not want to lose some potential users as a result of pricing too high. what do you think would be a reasonable price?

please make pricing transparent, you are killing growth by having users email you to use your product

I would try your service in a heartbeat, but the pricing seems quite high. There's a big disconnect between charging $49 per user and paying them $5- couldn't you significantly lower pricing and still be profitable?

part of getting people to pay for it is pricing it properly. No business in their right mind would trust a tool that costs 49/mo for 50k users.

Don’t be afraid of really jacking up prices. We once had an enterprise customer who turned out to only need our self-serve $80/mo package to start. He told us to add at least one zero to that because $80 was too small for him to expense. That customer is now paying over $20k/mo as they’ve grown on our platform.

A/B test pricing changes if you do anything. Most companies have a problem of undercharging for a service, not overcharging.Keep in mind your dealing with programmers on Hacker News, but most non-programmers don't think anything is necessarily simple or easy to recreate.Great job, and good luck on future sales.

Thank you for your insight!I'm still figuring out the pricing so I'll keep this in mind!

Thanks! We really appreciate the feedback. You're not the first to suggest there might be room to charge more. The most important thing for us is that we always have a risk free option. We want it to be really easy for someone to get started. But pricing strategies moving forward is definitely something we're taking a hard look at.

Reconsider your pricing strategy. $19 for the year will get you TONS of signups (if scaling is not an issue).

The ramp from free to paying customer is too high. Either remove the free plan or add a lower bracket. The way you priced things is cute, but shows that these are numbers that you made up. People might look at them and question you, your business, and the value you provide. The standard pricing model [1] works. Stick to it.[1] - Use .99, .97, or .95 instead of whole numbers. Use odd numbers. Example: 127.99 or 129.99 for your lowest plan..99 is for regular prices. .97 is for lowered prices