Chat 'Hi' Etiquette

Discussions focus on frustrations with instant messaging etiquette, especially starting chats with 'hi' or 'hey' without stating the question immediately, and expectations of instant responses that disrupt asynchronous workflows.

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Keywords

AM e.g AFK OP HN IM PM OMG ASAP WhatsApp respond reply hi message answer messages response hello busy immediate

Sample Comments

fukmbas Jan 23, 2021 View on HN

Just because I respond with "what's up?" Or "hey" does not mean I will immediately respond to the request. In fact I usually come back to these types of chats an hour or so later kind of as a punishment. You have to train-UP your peers and customers to set expectations. It may sound brash but we're not here to make friends and constantly being interrupted while in deep thought is not healthy.

rokhayakebe Dec 10, 2021 View on HN

Not a problem. Every time I give my contact I let people know it may take me a few days to reply and I am ok if they take time to reply to my messages. I tel them if it is urgent, I will add a note on top of the message. People who have a life are not offended by this.

jedberg Jun 22, 2022 View on HN

You can, but people get annoyed if you don't respond quickly, because they expect a quick response, otherwise they would send an email.

epx Nov 12, 2016 View on HN

You need to educate your peers that they should not expect immediate response. I am even delaying answers to Skype, Facebook and WhatsApp these days, otherwise people begin to ask you how is the weather in the middle of the night and keep sending ??? when you don't answer...

NikolaNovak Dec 10, 2022 View on HN

I fully understand your predicament. If you type all of the problem to a person, and they don't respond, you don't know when to switch it to another.I must confess though that by default I am very slow to respond to message that starts with hello. I just don't know if they have a 5s question or 2hr problem. So I don't respond until I can commit the upper bound of time. This will result sometimes in slow responses to quick questions - but over years I started to feel the as

dave2000 May 16, 2016 View on HN

People often say that other people expect an immediate response from im. Why not establish some sort of SLA so you feel free to ignore them into it's convenient?

pdimitar Sep 16, 2022 View on HN

Ha, one of the most relatable HN submissions in a long, long time.Many people, me included, link those out-of-the-blue messages with "you are fired" or "can you please work weekends for one month", and both are not welcome news.But there's also very often another thing: a creator/maker like the programmers are (or should be) assuming that the other party will not interrupt you if it wasn't for anything important -- because you know you wouldn'

notatoad Nov 14, 2011 View on HN

they send emails expecting an immediate response because they know you will respond immediately. i respond to emails within 24hrs. people know this, and don't expect anything faster. if somebody does expect a faster response, that's too bad. you need to reassess your understanding of rude and manage people's expectations of you. if somebody expects me to interrupt what i'm doing to answer their email, that's rude of them.if anybody requires an urgent response from me, they can try a sync

ASalazarMX May 3, 2024 View on HN

I always say: "They're Instant Messages, not Instant Answers". Your recipient might not be immediately available to interact, so the polite choice is not pressuring them to greet back before you continue.

schwartzworld Aug 29, 2020 View on HN

Do people expect immediate responses to chat messages? if I ping a coworker and don't hear an immediate response, I just assume they're busy and use the time to ask my question in detail. am I am outlier here?