Alerting Tools Comparison
Discussions focus on incident alerting and on-call management tools like PagerDuty, OpsGenie, VictorOps, and alternatives such as All Quiet, covering features, costs, notification methods, alert fatigue, and responsibilities.
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What infrastructure do you use for alerting your customers?
what are you missing compared to other alerting tools?
PagerDuty is extremely expensive and I decided to disrupt the market a little bit by creating All Quiet: You might want to check it out: https://allquiet.app
I'm sorry: it's your application, your alerts, your responsibility. Not Ops.
How about AlertOps? Is it a suitable alternative?
PagerDuty should fit the bill, it's their core competency. You won't need fire drills, since you can see if folks are acking and resolving alerts. Disclaimer: I work there.
Monitoring and alerting not engaging jeeze
That's monitoring. Alerting seems only possible via Email, Hipchat, SMS and Telephone.
Is there anything to recommend it over say OpsGenie or VictorOps?
every time I see notifications in Slack / Telegram it makes me depressed. Text messengers were not designed for this. If you get the "something is wrong" alert it becomes part of history, it won't re-alert you if it's still present. And if you have more than one type of alert it will be lost in historyI guess alerts to messengers are OK as long it's only a couple manually created ones, and there should be a graphical dashboard to learn the rest of problems