Users vs Customers Debate

Discussions revolve around distinguishing between users and paying customers, often highlighting that users of a service or product are not the real customers and might instead be the product themselves.

📉 Falling 0.5x Startups & Business
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#7525
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Keywords

SMB DDD customer customers clients needed define business smb potential customers provide service think parent

Sample Comments

haecceity • Jan 6, 2020 • View on HN

Customers and potential customers if it pleases you.

fleitz • Jun 20, 2015 • View on HN

Users? sure, customers?... probably not.

spacehome • Apr 11, 2016 • View on HN

Nice for whom? You're not the customer.

ortusdux • Jan 31, 2020 • View on HN

Makes me wonder how they define 'customers'

zyb09 • Dec 21, 2010 • View on HN

Ever heard of customers? It doesn't work that way.

eddhead • Oct 14, 2020 • View on HN

Clients/Customers are other people

LurkingPenguin • Nov 2, 2021 • View on HN

If you're not a customer, you're the product.

tough • Aug 15, 2022 • View on HN

But you ain't the customer

AznHisoka • Jun 12, 2012 • View on HN

Who are these customers you're talking to? Seems like everyone and their mom is a 'customer'.

bigdubs • May 16, 2020 • View on HN

I think they in the parent comment means customers.