Users vs Customers Debate

Discussions revolve around distinguishing between users and paying customers, often highlighting that users of a service or product are not the real customers and might instead be the product themselves.

📉 Falling 0.5x Startups & Business
3,411
Comments
20
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#7525
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Keywords

SMB DDD customer customers clients needed define business smb potential customers provide service think parent

Sample Comments

haecceity Jan 6, 2020 View on HN

Customers and potential customers if it pleases you.

fleitz Jun 20, 2015 View on HN

Users? sure, customers?... probably not.

spacehome Apr 11, 2016 View on HN

Nice for whom? You're not the customer.

ortusdux Jan 31, 2020 View on HN

Makes me wonder how they define 'customers'

zyb09 Dec 21, 2010 View on HN

Ever heard of customers? It doesn't work that way.

eddhead Oct 14, 2020 View on HN

Clients/Customers are other people

LurkingPenguin Nov 2, 2021 View on HN

If you're not a customer, you're the product.

tough Aug 15, 2022 View on HN

But you ain't the customer

AznHisoka Jun 12, 2012 View on HN

Who are these customers you're talking to? Seems like everyone and their mom is a 'customer'.

bigdubs May 16, 2020 View on HN

I think they in the parent comment means customers.