Restaurant QR Code Menus
The cluster debates the advantages and disadvantages of QR code menus and ordering in restaurants, highlighting benefits like convenience, hygiene, and efficiency against drawbacks such as poor user experience, reduced social interaction, and assumptions about smartphone access.
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QR codes are great, please keep them.I'll order what I want at my leisure, not having to flag down a server is a plus. We often make up fun little games to see who has to order the next round.Menus can be surprisingly disgusting if the waitstaff is really busy, I'd rather not touch them and/or lay them on the table.
Why not both? Qr codes are sometimes quickest, as you dont need to wait for the waiter to bring the menus.
Nothing wrong with having qr menus or qr ordering. If that's not the only option.There's a finite number of menus and waiters, qrs help alleviate that problem.
What less service are you getting? You’re ordering from the same person, you’re just choosing your food from a PDF/nightmare website vs a paper menu.
Since you're quoting the part about QR codes for restaurants:I have had good experiences at bars and restaurants where I input my orders online whenever I want, perhaps multiple times throughout the meal, and the waitstaff bring them out promptly. I obviously don't have data, but it feels twice as fast since I never have to wave people down just to relay my orders.This isn't for everyone, and it's not for every situation. But for the right circumstances applications, th
Ordering via code in the US would be a challenge I think. As you said, restaurants would lose the chance to offer drinks (and appetizers and specials), and servers might lose out on tips if there’s less customer interaction.Also, I think you’d want to charge people as they order to incentivize people to double check their orders, and that would make it harder for people to seamlessly treat each other or split shared items.In general I think people in the US have built a lot of little ritua
I really dig not having to flag down servers, to order, add to order, or pay. Being able to transact whenever you want is great. Food just shows up. When at a busy bar it's even better, no waiting in huge lines.Ideally the menu also has photos on it. Many don't take the time or maybe Toast (which seems to be by far the main player) charges too much for the feature (but I suspect it's more about laziness). This makes them a big upgrade over paper menus, which can only fit so muc
QR codes and having a phone for menu is a brutal experience.Personally I go to a restaurant to have face time with people, the phone (or tablet) is a wrench in that, and not worth it. I’ll pay a premium to not use an electronic interface.Edit: it does make sense for fast food, especially mobile ordering (I salute the McDonald’s UI/UX(though recent updates are making it worse.. typical))
And the world knows that everybody has a smartphone. The last restaurant I went to had QR codes on the tables rather than paper menus. Of course, I could have asked for a paper menu but they didn't provide one by default and it would have added a new extra step. It isn't a big deal of course, just slightly slower restaurant service, but a million little deals like that add up to a hassle.
I like QR codes, and ordering via phone. You don't have to wait around for the waiter to bring the menu, take your order, take your payment. Don't have to touch a menu that hasn't been disinfected, or is out of date.They do need to be properly implemented however. That is maybe more a business opportunity than an inconvenience.