Poor Customer Service

Commenters criticize companies for mistreating or disrespecting customers, defending customer rights and highlighting the importance of good customer service in response to a specific incident or policy.

📉 Falling 0.4x Startups & Business
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Comments
20
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5
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#5647
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Keywords

SG OPENED FREE OD PR PERFECT customers customer treating meal empathy mistake business humans don attitude treat

Sample Comments

ajkjk • Apr 5, 2018 • View on HN

How can you think that? "Screwing over your customers" is a problem.

wesleywt • Jul 20, 2021 • View on HN

Don't antagonise the customer seems like basic rule these guys are forgetting.

pieterbreed • Oct 28, 2025 • View on HN

Great! Now we can disrespect our customers at scale!

vkou • Dec 29, 2021 • View on HN

In that case, it sucks to be the customer.

ditojim • Jul 29, 2011 • View on HN

ef that. take care of your customers or before you know it, you won't have any.

Volt • Mar 3, 2017 • View on HN

You're damn right. Let this be a lesson to treat your customers well.

bsanr2 • Feb 21, 2020 • View on HN

You're blaming customers for bad company policies.

scarface74 • Feb 26, 2020 • View on HN

You give “customers” way too much credit.

sixothree • Jan 20, 2022 • View on HN

Seems odd choice to blame the customer here.

Too bad for you. I'm glad for them they don't have to deal with you as a customer.