Poor Customer Service

Commenters criticize companies for mistreating or disrespecting customers, defending customer rights and highlighting the importance of good customer service in response to a specific incident or policy.

📉 Falling 0.4x Startups & Business
5,983
Comments
20
Years Active
5
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#5647
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Keywords

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Sample Comments

ajkjk Apr 5, 2018 View on HN

How can you think that? "Screwing over your customers" is a problem.

wesleywt Jul 20, 2021 View on HN

Don't antagonise the customer seems like basic rule these guys are forgetting.

pieterbreed Oct 28, 2025 View on HN

Great! Now we can disrespect our customers at scale!

vkou Dec 29, 2021 View on HN

In that case, it sucks to be the customer.

ditojim Jul 29, 2011 View on HN

ef that. take care of your customers or before you know it, you won't have any.

Volt Mar 3, 2017 View on HN

You're damn right. Let this be a lesson to treat your customers well.

bsanr2 Feb 21, 2020 View on HN

You're blaming customers for bad company policies.

scarface74 Feb 26, 2020 View on HN

You give “customers” way too much credit.

sixothree Jan 20, 2022 View on HN

Seems odd choice to blame the customer here.

Too bad for you. I'm glad for them they don't have to deal with you as a customer.