UI Change Backlash

This cluster centers on users' widespread frustration and resistance to UI/UX redesigns in software, websites, and apps, emphasizing how people prefer familiar interfaces over changes regardless of improvements.

📉 Falling 0.4x Web Development
3,969
Comments
20
Years Active
5
Top Authors
#5064
Topic ID

Activity Over Time

2007
5
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24
2009
47
2010
83
2011
132
2012
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2013
197
2014
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2015
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2016
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2018
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2020
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2021
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2024
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2026
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Keywords

MS US UX HN WordPress UK GitHub UI ui change users changes old new users redesign user changing menu

Sample Comments

eszed Oct 2, 2025 View on HN

For my users it's because they hate UI changes. That's it. That's the need.

_tom_ Nov 19, 2022 View on HN

People hate change. It's not news.I have a two year streak. It doesn't really change anything for me, except making fewer choices.If they had changed from the new UI to the old one, the same articles would be written. It's the change people don't like, not the quality of the UI.

borghives Oct 8, 2024 View on HN

No matter how well meaning or great it is, a large UI/UX changes without explicit user control (users clicking some download or update button) will always be met with vocal users revolt. I have not met a large UI change where I go "this is so much better than what I'm used to for the past years" Why do sites do this? Is the goal to attract new users? Just know that this comes at the cost of existing users irritation.I will take around 1 year to get used to all the chang

wtetzner Jan 18, 2026 View on HN

So you don't have to put up with constantly changing UIs that don't improve anything, but require effort to relearn?

saiya-jin Apr 6, 2022 View on HN

it all looks nice and rosy and everybody patting their back about how impactful they are when scales come into play... and then you as a user are just wtf-ing given app because UI has been overhauled yet again, things that worked before are nowhere to be found, there is basically no migration guide.The simple truth that most software engineers don't want to hear is - people are quite conservative in this. If it works once, most folks would be extremely happy to keep using it for next 20

linkmotif Feb 11, 2017 View on HN

I wish people would just roll with design changes. It's jarring? You'll get used to it. They'll improve it. Just roll with it. Let them experiment with their UI. These are pros. They brought you Bootstrap. And GitHub until now. Plus it's really not that meaningful. The UI is just a means to an end. You'll get used to it. It's what humans do best.

alphakappa Sep 30, 2018 View on HN

Everyone hates UI changes. Wait 6 months and it will be the new normal.

yann63 Apr 21, 2022 View on HN

Maybe there are 2 faces to this: current users and acquiring new users.First one has been discussed in other comments: current users do not want to relearn the UI of the software. And I second that.Second one: new users may turn away quick when seeing an old UI when trying an app or web site for a first time. So moving the UI from old to new, from time to time, may be a way for an app / website to just survive, otherwise the user base may be eroding.Thoughts?

acdha Nov 20, 2014 View on HN

This happens every time something changes. Wait for the next release and the same guy is probably going to be complaining about changes to the current UI.One phrase I hear a lot is “The future is longer than the past”. It's relevant here as well – spending all of your time worrying about existing users have to spend a couple minutes getting used to a new keyboard design isn't a good reason not to make improvements which will benefit the millions of people who will never use the old

ephimetheus Jun 19, 2021 View on HN

Mozilla was doing exactly this with their Firefox redesign and everyone on HN hated it because stuff was different.I think the problem is everyone on here hates it when stuff they use changes and that’s all.