Hosting Account Suspensions

A private operator can choose to stop providing any service to any customer at any time. Especially, if it finds it to be economically unsustainable for their business.For instance, OVH has previously terminated accounts of paying customers simply because it didn't want to do any business with people from an occupied territory[1].[1] https://news.ycombinator.com/item?id=29680251

That's not fair.A business has to plan for the future. That means investments in capital and labor. These users have the right of their contract to resume using the service at a moment's notice, which the business is honoring by keeping the server capacity available, generating content, having support staff at the ready, etc.

Can't they just shut the cloud service down instead of telling people to disconnect?

Dear Mr. what-imright, I'm sorry, but this time you're what-imwrong..You chose the provider. (when there were others)You chose the service profile. (when you could have done otherwise)You chose to under-utilize a costly service. (not their fault if you have only 30 passwords)You fucked it up by letting the service expire. (You had all the time to prepare)You didn't do any backups. (what's it? Five minutes, manually, on a single post-it?)*You* have a very

I’m sure the terms of use reserves the right to discontinue service to anyone for any reason. You can do that but you’ll likely be cut off and have no recourse.

It’s not a “fancy TOS”. Almost all terms of service for almost every service online reserve the right to terminate service at any time, with or without cause. It’s just like at will employment, or any other voluntary association.Either party can revoke consent at any time. If the customer can close their account at any time without notice, why shouldn’t the operator be able to as well?The service did nothing wrong. They’re not a backup service, and if a customer ends up being more of a hea

Hetzner suspended the account of a non-profit org I voluntarily supported, without explaining the reason or giving us possibility to take our data out. The issue was resolved only after bringing it to the public space. Even there they tried to pretend we are not actually their customers first

If you can't opt-out and a service "blames you" for something that went wrong, i think it deserves a little more than "a comment".

That actually changes everything.As I understand, they are not retaining your data, but will pull the plug on a service you now depend and are not offering migration options, am I correct? This is certainly an awful business practice it could be illegal, but there is a problem.At the time they failed to communicate the pricing so you started using their service, judging it would be free. If they started to charge, you could just pay or move to another provider, but the very model of their

Your hosting provider probably does have such a clause, but after exercising it they should expect to go out of business.