User Retention vs Acquisition

The cluster discusses the trade-offs and strategies between acquiring new users and retaining existing ones in products and startups, highlighting that retention is often cheaper and more sustainable than aggressive acquisition.

➡️ Stable 0.5x Startups & Business
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#3558
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Keywords

GitLab IT MailChimp AI UX FB e.g MAL PS PM users user product new users app customers acquire acquisition exit strategy

Sample Comments

cblconfederate Mar 14, 2021 View on HN

Yeah they care about retaining users, not showing "promising growth", which is what they'd achieve with such tricks

m463 Jan 12, 2024 View on HN

Maybe the idea was to have more users opt-in? 30% more users? or at least not leaving?

kleer001 Jun 21, 2020 View on HN

Problem is that a successful user stops using your product.

edflsafoiewq Oct 20, 2022 View on HN

Do they need "user retention"?

theboss Feb 19, 2014 View on HN

Is it possible that this is also for user retention rather than solely adding new users?

_ZeD_ May 21, 2020 View on HN

good luck: their job is to acquire new users, not to keep the old ones

Retric Aug 7, 2012 View on HN

It's drivel, Users are worth whatever money you can extract from them. You can make a million a month from 100 thousand of them or 100 million of them, it's just a question of your monetization strategy. If your product needs someone to change their behavior over time then that's a bad thing. Mitigation strategy's include such things as focusing on when people are most open to change, new job, new home, new baby etc.PS: You can actually learn a lot from how Banks operate as people move mo

menghang Jun 9, 2015 View on HN

How to let users know more about your product, and retain users?

ig1 Jan 7, 2013 View on HN

Get more users, add functionality only if it will increase the number of users or reduce your churn rate.

anand_nalya Jan 4, 2012 View on HN

To retain users moving to a new platform?