Food Delivery App Fees

Comments criticize the high fees and commissions charged by apps like DoorDash, Uber Eats, and Grubhub to restaurants, along with hidden costs to customers, poor service from drivers, and exploitative business practices.

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#3343
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Keywords

SEO UberEats AI LA CRUD ycombinator.com GrubHub AB5 DoorDash www.vox doordash delivery restaurant restaurants uber tip fee eats drivers order

Sample Comments

grogenaut Dec 31, 2022 View on HN

If my order doesn't get delivered, uber eats or door dash eat the cost... or I get refunded and their metrics go down. Feels like punishing them for their bad economics.

kop316 Nov 13, 2020 View on HN

Doordash does the same thing:https://www.vox.com/recode/2019/8/20/20825937/doordash-tippi...

shp0ngle May 18, 2020 View on HN

DoorDash loses money, but it’s not like they care anyway

runawaybottle Mar 31, 2021 View on HN

Create a doordash delivery system for restaurants with lower fees.

OwlsParlay Feb 24, 2023 View on HN

This is something some delivery apps have been accused of doing though.https://www.eater.com/2020/1/29/21113416/grubhub-seamless-ki...

nubinetwork May 26, 2025 View on HN

I suspect that doordash does the same thing...

waldrews Dec 18, 2024 View on HN

Doesn't look like they got to DoorDash hidden fees in this decision?

criddell Nov 13, 2020 View on HN

Restaurant margins are fat compared to DoorDash's. :)

darth_avocado Oct 15, 2024 View on HN

My “vetted” Doordash/Ubereats drivers sometimes end up eating part of my meals.

ObsoleteNerd Oct 17, 2020 View on HN

It might sound naive, but as a user of these services for the last couple years, I only just recently learned this. Eg that they take a cut of each food item on top of their delivery fee. I always assumed the delivery fee was their cut. It was only when my wife mentioned she chatted to a local store who we ordered regularly from, that they mentioned they make crap all money on Uber/Deliveroo/etc orders.We’ve deleted their apps and now just call ahead for pickup and go grab it ourse